Privacy policy
已补上可点击的 AppLovin隐私政策链接和邮箱链接，下面可直接复制替换。网站存在 /pages/privacy-policy 和 /policies/privacy-policy 两份页面，请同步更新。
Privacy Policy
This Privacy Policy explains how Zompivo, operated by Shenzhen Fukeshiman Restaurant Co., Ltd., handles personal information when you visit zompivo.com, place an order, or contact us.
1. Information We Collect
When you purchase goods from our store, we collect information you provide to complete the transaction, such as your name, billing and shipping addresses, email address, and telephone number.
We also process order information, including products purchased, payment status, delivery details, and return or refund records.
When you browse our store, we may automatically receive your IP address, browser and device information, and information about the pages you visit and your interactions with our website.
Payment providers handle payment credentials. We receive information needed to confirm transactions and manage orders or refunds.
2. How We Use Your Information
We use personal information to:
- Process payments and fulfill orders.
- Send order confirmations and delivery updates.
- Respond to questions and customer support requests.
- Handle cancellations, returns, and refunds.
- Maintain and improve our website.
- Help prevent fraud and protect website security.
- Send marketing communications where permitted.
- Analyze website activity and measure or personalize advertising where enabled and permitted.
- Meet applicable legal obligations.
Providing information for an order or customer support request does not, by itself, mean that you agree to receive promotional emails.
3. Email Marketing and Consent
With your permission, we may send promotional emails about our store, products, and other updates.
Where consent is required for a particular use of personal information, we will request it through the relevant website controls or communications.
Information needed to process an order, arrange delivery, or manage a return may also be processed on another applicable legal basis, such as performing our agreement with you or meeting legal obligations.
4. Withdrawing Consent and Marketing Preferences
You can unsubscribe from promotional emails through the unsubscribe link included in those messages or by contacting service@zompivo.com.
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully carried out before you withdrew it.
We may continue sending necessary service messages, such as order confirmations and refund updates. We may also retain information where needed to manage transactions or meet applicable legal obligations.
5. Information Disclosure and Payment Processing
We may disclose relevant personal information to service providers supporting payment processing, fraud prevention, website operations, delivery, customer support, analytics, and advertising.
We may also disclose information where necessary and permitted by law to comply with legal requirements, respond to lawful requests, investigate misuse, or protect legal rights.
Payment transactions are handled by our payment service providers through encrypted connections. We do not store complete payment card details on our own servers.
Payment providers maintain their own security procedures and privacy policies. Please review the information provided by the payment service you choose at checkout.
6. Third-Party Services and International Processing
Third-party service providers receive information relevant to the services they perform for us.
Some providers, including payment processors and advertising services, may also process information under their own privacy policies. Please review those policies to understand their practices and available privacy choices.
Our company is located in China, and service providers may operate in other countries. Your information may therefore be processed in a country whose privacy laws differ from those where you live.
Where applicable law requires safeguards for international transfers, the relevant processing must use an appropriate lawful transfer arrangement.
External websites and applications follow their own terms and privacy policies. Our use of a service provider does not remove our responsibilities for personal information we handle.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential store functions, remember preferences, and maintain your shopping cart.
Depending on the services enabled and your privacy choices, these technologies may also help us analyze website usage, measure advertising results, or personalize advertising.
Information collected may include:
- IP addresses and online identifiers.
- Browser and device information.
- Pages visited and products viewed.
- Shopping cart activity and purchase events.
- Other interactions with our store.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.
Where required by applicable law, we obtain consent before activating non-essential cookies or similar tracking technologies. Where available, you can use the privacy or cookie controls on our website to manage your choices.
8. AppLovin Advertising Services
Where we use AppLovin advertising or measurement services, AppLovin may collect or receive information through cookies, pixels, APIs, or similar technologies, subject to applicable law and your privacy choices.
This information may include your IP address, online identifiers, browser and device information, pages viewed, shopping activity, and purchase events.
Information may be used to measure advertising performance, understand interactions with our store, and deliver relevant advertising.
For details about AppLovin’s collection, use, and sharing of personal information, and the privacy choices available to you, please review the AppLovin Privacy Policy.
For questions about our advertising technologies or requests to exercise applicable privacy rights, contact service@zompivo.com.
9. External Links
Links on our website may direct you to websites operated by other organizations.
Please review their privacy policies before providing personal information. We do not control the privacy practices of independent external websites.
10. Website Analytics
Where enabled, analytics services such as Google Analytics may help us understand website visits, pages viewed, and interactions with our store.
Their use is subject to applicable law, our website configuration, and your privacy choices.
11. Retention and Security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, manage transactions, resolve disputes, and meet applicable legal or recordkeeping obligations.
We take reasonable technical and organizational measures to help protect information against unauthorized access, use, disclosure, alteration, or loss.
No method of Internet transmission or electronic storage is completely secure. For questions about information security, contact service@zompivo.com.
12. Your Privacy Rights and Children’s Information
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, withdraw consent, object to certain processing, or opt out of certain advertising-related uses or disclosures.
Send requests to service@zompivo.com. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.
Our store is intended for a general adult audience. We do not knowingly collect personal information from children in circumstances that require parental consent without that consent.
If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
13. Changes to This Privacy Policy
We may update this policy to reflect changes to our services, operations, or applicable requirements.
The current version will be available on this page. Where required, we will provide additional notice or obtain consent before applying material changes.
If our business is acquired, merged, or reorganized, relevant personal information may be transferred as part of that transaction, subject to applicable law and appropriate protections.
Contact Information
Operated by: Shenzhen Fukeshiman Restaurant Co., Ltd.
Business License Entity: Shenzhen Fukeshiman Restaurant Co., Ltd.
Registered Address: Unit 104, Cuiqin Ge, No. 2057 Dongmen North Road, Cuizhu Community, Cuizhu Subdistrict, Luohu District, Shenzhen, Guangdong, China
Email: service@zompivo.com
Phone: +1 7192939812
Website: https://zompivo.com